Why do clinics need Jogger Clinic™ 

Regardless if a clinic is already using computerized Practice Management or Electronic Medical Records systems, as long as its clinicians continue to rely on color plastic flags or telephones to coordinate each other's work, precious time and effort are being wasted by the extra trips in and out of the exam rooms, and more mental strains in remembering what each other said.  

Every day, clinics in the world are wasting millions of hours in productivity, which they could have saved if they only used Jogger Clinic!  While we named this system "jogger", to be in step with "sand walk", Jogger Clinic actually makes clinicians walk LESS.  

Problems

Jogger in action

Solutions

• A waiting-room full of patients are getting anxious by the minute.  While most don't complain out loud, they can't help but to wonder if the wait inside the clinic will be twice as long.

• Automatic printout of a custom paper ticket during check-in, for patients to identify their place in the queue.  A monitor in the waiting room shows and calls out the next patient to be seen.  A little information beats a lot of anti-anxiety pills.

• "My husband has gone to your clinic an hour ago, when will he finish?  I am waiting to come to pick him up."  

• "Madam, your husband checked in 21 minutes ago, he has been in the exam room for 8 minutes, and the doctor started to treat him 4 minutes ago."  "By the way, he is getting an injection; hope your car has soft seats."

• Nurses are busy up and down the clinic or are taking a break at their stations, while you, the doctor, need to tell one of them what to do with the patient you are examining.  You have to either write down the task and leave it outside the door, which would take a nurse minutes to get to, or you go out and find a nurse in person to tell her about the task.  You do this a hundred times a day, with the feeling that "somehow we can do better than this."

• While still chatting with the patient, you silently issue orders to nurses or staff by clicking a few things on Jogger Clinic.  The messages are instantly shown on the Jogger displays across the clinic.  The nurse or staff, while busy doing something else, peeks at the Jogger display and sees the new tasks you have just ordered.  Without missing a beat, they are reprioritizing their tasks at hand and getting the supplies or equipment ready for the next task in queue.

• As you, the doctor, finishes with one patient, you have to look down the hallway and around the corner, and tally up all the red plastic flags meant for your attention.  Still you have no idea about the patient type or their sequence of arrival, unless you walk over and read every chart outside the exam room doors.  What a pain!  So you again find the lead nurse and ask her to tell you which room to go to next.

• Every time you are in the hallway, you take a peek at the Jogger display.  In one glance, you see the status of all exam rooms, including the patient sequence, type or visit purpose, and what your staff are doing for them.  So in half a second, you have already reprioritized the next two or three patients you need to see in sequence.  While you chat with the next patient in his exam room, you periodically peek at the Jogger display on the computer in the room, and watches the progress of your staff in other rooms.  If you thought about something new for them to do in another room, you can issue such order in Jogger without your current patient ever know that he did not have your full attention.